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Policies


ROLLING HILLS OTTAWA POLICIES

Rolling Hills is an adults-only park: (your grandkids can visit, MUST be chaperoned).
Site holders must be at least 21 years of age. Maximum of 6 guests per site
The park speed limit is 10km/hr.
All signs (i.e. pool, road) must be obeyed.
One RV and one vehicle per site. All other vehicles/trailers must be parked in the parking lots.
Washing of RV or vehicle is not permitted.
Quiet hours are 11pm-8am.
Obnoxious behavior of any kind is PROHIBITED. Respect guests & staff
Site holders are responsible for the behaviour of their guests
Visitors must register at The Store. $5 a day $10 a overnight fee per person. Do NOT share the gate code.
No alcohol/cannabis consumed off of your site.
No smoking inside any building.
Fireworks are prohibited.
No dangerous or aggressive dog. All dogs must be on a leash at all times. No dogs inside buildings (service dogs excluded). Pick up after your dog
Do not wash clothes or dishes in bathrooms.
Clotheslines are not permitted.
Campfires are only permitted in fire pits. Do not move fire pit, $150 fee.
No cutting of trees, branches or debarking. Burning of pressure treated wood, garbage or leaves is not permitted. No outsider wood.
Carpets only permitted for weekend/short term use.
Please sort and recycle all garbage in appropriate bins.
Trash bins are for daily household garbage only (no propane tanks, BBQs, mattresses, construction debris etc.).
Rolling Hills Campground is not responsible for personal injury or loss/damage to vehicles or personal property.
We reserve the right to remove any and all persons without refund, that fail to comply with the rules and regulations or do not respect the rights of other guests and staff.
No after dark check ins. No overnight parkign at the gate
No tent, cargo trailer or car/van camping is permitted. No non-commercial RVs. All RVs must be self-contained. equipped with a bath, toilet, and kitchen facilities.

Site Requirements
Minimum 2 nights (Friday and Saturday) during weekends in July and August or 3 nights on any long weekend (i.e. Victoria Day, Labour Day, Canada Day).
Site rates are based on a maximum of 4 adults. Additional people are $10 per person per day.

Payment
Full payment due when reservation made.

Cancellation/Change Fees

A cancellation fee includes shortening a stay (i.e. from 3 nights to 2) or moving from one date to another. Cancellation fee (per site) is $25 or 25% for a cancellation made anytime before 7 days of check-in.
Cancellations within 7 days of check-in will forfeit full payment
For stays longer than 7 days, the cancellation fee will be 10% of the total.

Check in
1:00pm - 5:00pm

RVs must arrive by the posted check-in time. After hours arrivals must be pre arranged during the business hours. NO check-ins after 8:00pm. NO overnight parking at the gate.

Towed vehicles/trailers must to disconnect/re-connect in parking lot.

Check out
11:00am

Wood
In the Province of Ontario the transportation of wood is prohibited by law. As a result we do not allow wood to be brought on site as it may result in bug infestation. Firewood is available for purchase at our camp store.

HST Number
763885605RT0001
CHECK OUT
Check out is 11:00am

ARRIVAL TIMES
1:00 PM - 5:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
At the time of booking, 100% of the reservation balance will be collected. Payment for all retail items and gift certificates will also be collected. Applies to: all reservations.


CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are welcome. No dangerous or aggressive dog breeds. All dogs must be on a leash at all times. Dogs may not be left unattended on sites or in trailers. No dogs inside buildings (service dogs excluded). You must pick up after your dog Pets may not make excessive noise or disturb other persons.

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